Sales conditions




Cosmetic Valley will organise the COSMETIC 360 event on 16 and 17 October 2019 at Carrousel du Louvre, Paris. This contract is drawn up between Cosmetic Valley and visitors to the COSMETIC 360 event.

Article 1 – Application of general terms and conditions

The website of COSMETIC 360,, offers the opportunity to buy tickets online which allow visitors to attend the event on 16 and 17 October 2019 during its opening hours. Customers may also pay for their tickets at the venue if they have not registered in advance on the website A ticket entitles the visitor to enter the event once, at any time during the event’s opening hours. The act of purchasing tickets via the Internet implies full and unreserved acceptance of these general terms and conditions. The general terms and conditions can be viewed on the website.

Article 2 – Making and registering the order

The customer acknowledges that he/she has the legal capacity to conclude this contract and consequently to accept these general terms and conditions. To make an order, each customer must be identified by completing the form provided for this purpose. Before finally validating an order, the customer will receive a summary of the order, with the possibility of checking and amending his/her selection at his/her convenience. The order will not be finally registered until payment is received by Internet via our bank. Internet payment will take place via a secure payment platform. The final click, hereinafter called the “acceptance click”, is deemed equivalent to the handwritten signature referred to in article 1341 of the French Civil Code. From the “acceptance click”, the order shall be considered irrevocable and can be reversed only in the specific cases set out below. The customer will have every opportunity prior to this final validation to amend his/her order or to correct any errors.

Article 3 – Confirmation of the order

Once the order made has been registered, an e-mail is sent to the customer with the event access badge as an attachment. Before going to the entrance of the COSMETIC 360 event, the customer must print out the badge thus purchased online. If he/she forgets to do so, badges may be provided at the venue. The customer will also have the option of paying for his/her entry directly at the venue on the day of the event if he/she has not registered on the website Customers are informed that, in addition to wearing the badge on entry to the event, they may be asked to present proof of identity.

Article 4 – Cooling-off period

The cooling-off period granted to customers on purchasing the tickets is 14 days, starting from the date of receipt of the order. During this period, the customer may return the unwanted ticket(s) at his/her own expense but with no other penalties.

The cooling-off period can no longer be claimed from the first day of the event.

To exercise your right to cancel during the cooling-off period you must notify us of your decision to cancel contract by means of an unambiguous declaration (letter sent by post, fax or e-mail). You may use the model cancellation form attached to these general terms and conditions, but it is not compulsory to do so.

To comply with the cooling-off period, it is sufficient that your message regarding the exercise of your right of cancellation is sent before the end of the cooling-off period.

Once the cooling-off period has expired, no refund, even partial, can be given for the entry badge, even if the holder does not visit the COSMETIC 360 event on 16 and 17 October 2019.

No refund, even partial, can be given for the entry badge, even if the holder does not visit the COSMETIC 360 event on 16 and 17 October 2019.

The cooling-off period can no longer be claimed from the first day of the event.


Article 5 – Methods of access

A badge is valid for one visit only. An entry ticket allows access to the COSMETIC 360 event on 16 and 17 October 2019 during the specified opening hours.

It is the customer’s sole responsibility to check the dates and opening hours in advance by visiting the website

Article 6 – Prices

The prices shown on the website are public prices, which entitle the customer to one visit. Payment by credit card is the only method of payment accepted under these general terms and conditions.

Price excluding tax: €30

VAT (20%): €6

Price including tax: €36


Article 7 – Personal information

The COSMETIC 360 event reserves the right to collect information about the user, in particular by means of forms. Collection of information by the COSMETIC 360 event is necessary for responding to user requests. By giving his/her e-mail, the user will be able to receive confirmation of his/her order. Under the French Data Protection Act of 6 January 1978, users of this site have the right to access, correct and delete their personal information. This right can be exercised by contacting us at the following address:

Article 8 – Image rights

By accepting these general terms and conditions of sale the customer authorises Cosmetic Valley, without reservation, to distribute images of the COSMETIC 360 event in which he/she may be present. The sole purpose of these photographs is to represent the environment of the event, not a particular person. This must not be perceived, either now or in the future, as a violation of the privacy rights mentioned in article 9 of the French Civil Code.




(Please complete and return this form only if you wish to cancel the contract during the cooling-off period.)
For the attention of COSMETIC VALLEY – 1 Place de la Cathédrale – 28000 CHARTRES –
I/we (*) hereby notify you of my/our (*) withdrawal from the contract concerning the sale of goods (*)/for the provision of services (*) specified below:
Ordered on (*)/received on (*): 
Name of consumer(s): 
Address of consumer(s): 
Signature of consumer(s) (only for notification by means of a paper copy of this form): 

(*) Delete as applicable.