General Terms & Conditions of Sale
Introduction
COSMETIC VALLEY is organising the COSMETIC 360 trade show on 14 and 15 October 2026. This contract is between COSMETIC VALLEY and visitors to the COSMETIC 360 trade-show.
Application
The COSMETIC 360 trade-show website www.cosmetic-360.com offers visitors the chance to buy online tickets for the trade-show. Each ticket is valid for a single entry to physical (Carrousel du Louvre-PARIS) and digital (on-line plateform) trade-show. Customers buying tickets over the internet are understood to have fully and unreservedly accepted these general terms and conditions. These general terms and conditions can be consulted on the website.
Order terms and registration
Customers acknowledge that they have the legal capacity to enter into this contract and therefore to accept these general terms and conditions of sale. To place an order, customers must supply their identification details by completing the form provided. Before confirming an order, customers will see an order summary and can check and amend the order details where necessary. The order will only be fully registered once payment has been made over the internet via our bank. Internet payments will be made via a secure payment platform. The final "acceptance click" is considered to be equivalent to the handwritten signature provided for in Article 1341 of the French Civil Code. With effect from the "acceptance click", the order is deemed to be an irrevocable order and can only be amended in the limited circumstances described below. Customers will have every opportunity before this final confirmation to modify their order or correct any errors.
Order confirmation
Once the order placed has been registered, an email will be sent to the customer.
Access arrangements
Each ticket is valid for one person only. Each ticket provides access to the COSMETIC 360 trade-show on 14 and 15 October 2026, Carrousel du Louvre (PARIS) and to the digital platform before the event.
The customer alone is responsible for checking the dates and opening times of the trade-show by visiting www.cosmetic-360.com.
Prices
The prices stated on www.cosmetic-360.com are public ticket prices. The only payment method accepted under these general terms and conditions of sale is a credit card.
- 69 € excl. VAT for registrations up to the day before the show opens, VAT (10%): €69 Price incl. VAT: €75.9
- 90 € excluding VAT for registration on the 2 days of the show, VAT (10%): 90 € Price incl. VAT: 99 €.
No refunds will be made on the purchase of tickets for access to the exhibition, unless requested within the legal withdrawal period.
Personal data
The COSMETIC 360 trade-show reserves the right to collect user data, particularly through the use of forms. Data needs to be collected by COSMETIC 360 in order to take into consideration user requests. By entering their email address, users can receive an order confirmation. Under the French Data Protection Act of 6 January 1978, users of this site have the right of access, modification and erasure of their personal data. This right can be exercised by contacting us at the following address contact@cosmetic-360.com.
Right of personal portrayal
By accepting these general terms and conditions, visitors expressly authorise the organiser COSMETIC VALLEY at no cost to the latter:
- To take photographs or footage in which they appear,
- To freely use the images obtained on any medium, including any promotional medium (including internet) in France and abroad, on all communication tools used for the event (internet, printed materials, promotional video or any other tool) in any form and in any format, present or future, known or unknown, intended for the promotion of the COSMETIC 360 event and, more generally, intended for any activity consistent with COSMETIC VALLEY's objects.
Visitors who do not want all or part of their image to appear may notify COSMETIC VALLEY in writing.
A 24-hour notice period will be required.
Any images taken and broadcast in the 24 hours following receipt of the notification confirming that the visitor does not wish to see his or her image broadcast will not be covered since COSMETIC VALLEY does not have the technical capacity to control information and images published on the internet.
COSMETIC VALLEY - Personal Data
In accordance with applicable regulations, in particular European Regulation 2016/679, known as the General Data Protection Regulation (GDPR), and national legislation relating to data processing, files and individual liberties, COSMETIC VALLEY, acting as Data Controller, collects and processes personal data:
Based on COSMETIC VALLEY’s legitimate interest in promoting its activities for the purposes referred to in Article 2 "Purpose", as well as for community engagement and electronic commercial prospecting, sending newsletters relating to industry news, producing statistics concerning the use of the website and its functionalities, and ensuring website maintenance and support.
Within this framework, COSMETIC VALLEY may directly collect the following categories of personal data: title, surname, first name(s), email address, mobile phone number, photograph, affiliated company, job position within the company, and business sector.
The legal basis for collecting your Personal Data is:
- COSMETIC VALLEY’s legitimate interest in ensuring the highest quality of its services, providing the best possible service to its visitors and members, and improving its operations;
- COSMETIC VALLEY’s legitimate interest in carrying out optional satisfaction surveys concerning its services in order to improve them;
- The consent of visitors and members when required by applicable regulations, particularly with regard to commercial prospecting.
The Data are intended for COSMETIC VALLEY and may also be communicated to service providers responsible for the technical management of the website and to members of the community. They may also be disclosed, upon request, to any administrative, judicial, or supervisory authority entitled to receive such information under French or European legislation in the context of administrative or judicial proceedings.
Personal data are retained by COSMETIC VALLEY for a period not exceeding that necessary to achieve the purposes specified above, plus any additional retention period required under applicable French and European statutory limitation and regulatory requirements.
In accordance with the Applicable Regulations, and subject to the conditions set out therein for exercising such rights, users are entitled to the following rights:
- The right of access, rectification, erasure, and data portability relating to personal data;
- The right to request restriction of processing and to object to receiving commercial communications;
- The right to withdraw consent for data processing;
- The right to determine how their personal data shall be handled after their death.
The above rights may be exercised by contacting COSMETIC VALLEY’s Data Protection Officer (DPO) at the following postal address:
Data Protection Officer (DPO)
COSMETIC VALLEY
1 Place de la Cathédrale
28000 Chartres
France
COSMETIC VALLEY
1 Place de la Cathédrale
28000 Chartres
France
or by email at: dpo@cosmetic-valley.com
You also have the right to lodge a complaint with the competent data protection authority, namely the CNIL (Commission Nationale de l’Informatique et des Libertés).
Applicable Law – Competent Jurisdiction
These General Terms and Conditions are governed by the applicable laws and regulations of France.
By accessing the website and using the services provided by COSMETIC VALLEY, the user agrees to comply with these General Terms and Conditions of Use, regardless of the country from which the website is accessed.
Any dispute arising from the use of the website must first be addressed through discussions and exchanges between the parties with the aim of reaching an amicable resolution.
Should such an amicable settlement not be achieved, the user and COSMETIC VALLEY agree to seek mediation through the International Chamber of Commerce (ICC). They may appoint one or more third parties to assist them in finding the most appropriate solution to resolve the dispute.
These General Terms and Conditions shall be governed by, interpreted, and enforced in accordance with French law.
If no amicable settlement is reached following the mediation process, any dispute arising out of or in connection with these General Terms and Conditions of Use shall be submitted to the competent courts having jurisdiction over the registered office of COSMETIC VALLEY.
ANNEX
MODEL WITHDRAWAL FORM
Legal withdrawal period of 14 days from the date of payment.
(Please complete and return this form only if you wish to withdraw from the contract.)
FAO: COSMETIC VALLEY - 1 Place de la Cathédrale - 28000 CHARTRES - contact@cosmectic-360.com:
I hereby notify you that I wish to withdraw from the contract for the sale of the ticket ordered on:
Consumer name:
Consumer address:
Consumer signature (only if this form is sent in hard copy format):
Date:
FAO: COSMETIC VALLEY - 1 Place de la Cathédrale - 28000 CHARTRES - contact@cosmectic-360.com:
I hereby notify you that I wish to withdraw from the contract for the sale of the ticket ordered on:
Consumer name:
Consumer address:
Consumer signature (only if this form is sent in hard copy format):
Date: